If you have a lost or stolen card, please call SHAZAM® at 1-800-383-8000

An Extra Pair of Eyes to Prevent Fraud

Security is the name of the game when it comes to your money.  The SHAZAM® Brella™ Card Manager app offers instant fraud alerts to keep your money safe!

Download Brella Card Manager App for free from the Apple App store, Google Play or login at www.shazambrella.net and enter your full card number to determine if your card is eligible.  Instant Transaction Control allows you to lock your debit card if it is stolen or goes missing.

 

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To register your card:

1. Enter debit card number information
2. Registration benefits
3. Accept terms
4. Create username & password
5. Provide mobile #, address and email
6. Activation email will be sent. 

Important phone Numbers for SHAZAM

To report fraud - 1 (866) 508-2693

For lost or stolen - 1 (800) 383-8000

General Customer Service - 1 (800) 537-5427

To dispute charges - 1 (833) 288-1126

Fraud Alert phone call from SHAZAM - 1 (866) 508-2693

Fraud Alert text from SHAZAM - 72718

Transaction Alerts

These are alerts you establish to monitor your card activity. Call your financial institution if you receive an alert for a transaction you didn't authorize.

The alert types include:

• Transaction amount alert
• Internet or phone transaction alert
• International transaction alert
• Suspicious transaction alert

User Guide